SmartBuyGlasses Review and FAQ


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9.3 Our Score
6.2 Community Score (5 votes)
Pros

+ Exclusive Designer Frames

+ Best Price Guarantee

+ FREE Domestic & International Shipping

Cons

- No Free Trial Period

- Top Brands = Bigger Price Tag

Summary
SmartBuyGlasses is a great online retailer for brand name and designer frames - particularly if you're looking for a discontinued frame. The website is easy to use and the seamless Virtual Try-On means that you know exactly how the frames will look on your face without having to go to a store. They provide excellent customer service and their 100-day return/exchange policy is much longer than most online opticals (which are typically capped at 30 days).
Lens Quality9
Frame Quality9.5
Style10
Service9
Cost9

About SmartBuyGlasses

SmartBuyGlasses, part of the SmartBuyGlasses Optical Group, is one of the world’s leading online eyewear retailers.

They operate globally, with a presence in the US, Canada, and Italy.

The company has a vast range of designer eyewear at competitive prices, as well as contact lenses, ski goggles, and kids glasses.

smartbuyglasses brands

The company is able to work directly with global distributors, enabling them to provide the biggest range of eyewear at the most competitive prices.

With the most famous names in fashion – from Alexander McQueen to Versace, Oakley to Ray-Ban and many more – and up to 70% off, SmartBuyGlasses has one of the largest catalogs of luxury designer eyewear online.

With their 100% authenticity guarantee and a 24-month warranty on all products, shopping at SmartBuyGlasses is risk-free and incredibly good value for the money.

Easy Online Shopping

SmartBuyGlasses has been designed to make every customers’ online eyewear shopping experience as easy and clear as possible to use.

The simple-to-navigate online catalog clearly showcases their incredible range of discount designer eyewear, with filters to help you narrow down your options by brand name, style, shape, material and more.

The best part – SmartBuyGlasses offers discounts of up to 70% off on designer brands. How? They work directly with global distributors, cutting out the middleman.

Designer Eyewear from GlassesUSA.com

Virtual Try-On

Like many online optical shops these days, SmartBuyGlasses has a pretty nifty Virtual Try-On that uses your device’s webcam and virtual reality so you can see yourself with a pair of glasses on.

The feature is easy to use and is an upgrade from their previous version of the virtual try-on where you could only upload a picture of yourself.

Save 10% or more with SmartBuyGlasses Discount Codes

Best Price Guarantee

smartbuyglasses ad

No one likes buyer’s remorse.

Having bought more than my fair share of things before finding a better price elsewhere is always frustrating.

Thankfully, you’re covered with their ‘Best Price Guarantee’. If you find one of their products marked with ‘Best Price Guarantee’ for a lower price online, they’ll beat it by $2 for you.

Simply let them know within 14-days of placing your order and they’ll credit the difference back to your account.

This is one of the only best price guarantees around for all the online glasses brands we’ve reviewed.

Customer Satisfaction

smartbuyglasses glasses

SmartBuyGlasses is constantly working to improve customers’ online shopping experience and follow a strict set of values to ensure that they always provide the best possible service.

They take pride in delivering the best brands, customer service and reliable shipping information.

With live online chat, as well as email and phone support, their customer service team is dedicated to offering shoppers the highest quality customer service.

A review of SmartBuyGlasses.com has shown a proven record of excellent support, with hundreds of online reviews from happy previous customers.

They provide a high level of after sales service, which includes a guaranteed 100-day Return Policy for eyewear and prescription lenses, as well as a 24-Month warranty against all manufacturers’ defects.

Our SmartBuyGlasses Review

In order to provide an honest and accurate review, I personally tried and tested three different eyewear products from SmartBuyGlasses – one pair of reading glasses, one pair of prescription (distance) glasses and one pair of sunglasses.

I also combed the internet for reviews and testimonials from previous customers to find out what makes this company one of the most popular online eyewear retailers.

SmartBuyGlasses Lens Quality 9/10

smartbuyglasses glasses3

SmartBuyGlasses’s optical laboratory provides exceptional quality control, ensuring that the lenses placed into a customer’s frames are of the highest standard possible.

Customers are able to choose from a range of prescription lenses, from affordable house brands to the highest quality lenses from Essilor – the world leader for prescription lenses.

I had needed prescription lenses for reading and distance and decided to try out one pair of normal quality lenses and one pair of Deluxe Essilor.

When I received my glasses, both prescriptions were perfect and, even though you could tell that the Essilor lenses were of slightly superior quality, I was impressed with the SmartBuyGlasses’s reviewed house brand.

SmartBuyGlasses Frame Quality 9.5/10

smartbuyglasses glasses2

With their 100% authenticity guarantee, you know you are getting the real deal when you order from SmartBuyGlasses.

Each of their products is checked for quality before being shipped and come with a 24-month warranty against all manufacturers’ defects.

Depending on what style you are looking for, you can narrow down your search on SmartBuyGlasses by material – either plastic or metal.

Most plastic frames are now made from acetate, which is popular for its flexibility and wearer comfort. It also has the widest range of colors and finishes, and is hypoallergenic.

The most common metal frames are made from either titanium or steel, with titanium being the most popular thanks to its lightweight quality.

The Tom Ford and Gucci frames I chose for my prescription lenses were both made of acetate and felt very light and comfortable.

The fit of the Tom Ford frames, which are made in Italy, was of the highest quality. The Dolce & Gabbana sunglasses I ordered were also made from acetate and the tinted lenses were particularly high quality looking.

There are so many SmartBuyGlasses reviews on the internet from customers who love their frames, like this one below:

SmartBuyGlasses Style & Choice: 10/10

With thousands of frames to choose from, SmartBuyGlasses has one of the biggest catalogues of eyewear you can find online.

All of the top brand names are here, with a great selection from some of the more exclusive fashion houses, such as Balmain, Moschino, Celine and Vera Wang.

SmartBuyGlasses know that fashion and style are equally as important as getting the correct prescription lenses, which is why they’ve made it easy to find the right look through their “Style Finder” category.

There are a huge range of styles, shapes, colors and materials to browse through.

I eventually narrowed down my selection to a pair of stylish Tom Ford frames for reading, a pair of Gucci rectangular frames for distance and a glamorous pair of Dolce & Gabbana sunglasses.

I found the selection and quality of top brand names to be the best of any online eyewear store I’ve come across so far.

frames review

The eyewear retailer has been featured on many fashion and lifestyle blogs, just look at this stylish customer on Facebook!

Buy One, Get 2nd 50% Off With Code SECONDPAIR

SmartBuyGlasses Online Experience & Customer Service: 9/10

SmartBuyGlasses have been one of the biggest eyewear retailers online since 2006, which has given them the time to make the online experience for customers as easy, fun and quick as possible.

Their collection of brand name frames and improved Virtual Try-On experience (including their helpful face shape finder).

Reviews of the company show they are well known for their excellent customer service, and I can now say that I have first-hand experience of dealing with their amazing customer service team.

After purchasing three of their eyewear products, I noticed that the Gucci prescription glasses for distance were a little big for my face.

I contacted their exchange team and they were happy to exchange them for another, slightly different pair of Gucci glasses.

The two customer service consultants I talked to were very understanding, helpful and friendly. I’m not the only one who has experienced excellent customer service, just read these glowing reviews below!

SmartBuyGlasses Cost & Value for Money: 9/10

SmartBuyGlasses is a luxury eyewear provider – which means that they are not the cheapest place to find glasses online but they’re one of the best places for discounted designer eyewear.

With up to 70% off big brand names, and some of the best fashion houses in the world, their prices are extremely competitive.

Prices for frames start at around $25 and go all the way up to $2500, meaning that no matter what your budget is, there is a perfect pair of glasses for everyone.

I found the price of the designer brands incredible compared to the retail stores, and I’m not the only one – take a look at this review below:

SmartBuyGlasses Review Summary

SmartBuyGlasses offers a compelling package for online eyewear shopping.

Their vast selection of authentic designer frames, competitive prices, and excellent customer service makes for a satisfying shopping experience.

Their commitment to customer satisfaction, evidenced by their generous return and best price policies, adds an extra layer of confidence for online shoppers.

While they may not be the cheapest option for every pair of glasses, the overall value proposition – considering the quality, brand options, and service – makes SmartBuyGlasses a solid choice for your next eyewear purchase.

SmartBuyGlasses – FAQ

Q. How much do a pair of glasses and lenses from SmartBuyGlasses cost?

A. SmartBuyGlasses stocks a wide range of designer glasses, with prices ranging from around $35 to almost $2k for the top brands.

Q: Does SmartBuyGlasses offer free shipping?

A. They offer free shipping if your order total is over $50 (in the U.S.). Otherwise shipping fees are calculated at checkout, and start at $7.99 for standard shipping.

Q. How is SmartBuyGlasses able to sell designer eyewear at such discounted prices?

A. They source their glasses directly from the designer manufacturers, meaning they can cut out all the middleman costs and pass these savings directly onto customers.

Q. What kinds of insurance does SmartBuyGlasses accept?

A. They do not currently accept insurance but you will receive an invoice after purchase that can be used to claim for out-of-network reimbursement from your vision provider.

Q. What type of frames does SmartBuyGlasses sell?

A. They have over 100,000 styles, from some of the biggest brands in the world.

From Alexander McQueen to Versace, Oakley to Ray-Ban and many more, SmartBuyGlasses is one of the biggest catalogues of luxury designer eyewear online.

Q. How do I know that their designer glasses are authentic?

A. All of SmartBuyGlasses’s designer products come with an authenticity guarantee.

The online eyewear retailer source all of their products directly from original distributors, guaranteeing they are 100% authentic.

Q. I’m not sure what type of frames are going to suit me. Does SmartBuyGlasses have any guides or offer any help for choosing the best frames for my face shape?

A. They have a unique “Get My Face Shape” feature at each product page which uses your webcam to determine your face shape.

The tool recommends the best frame shapes to complement your face based on the result.

Their Virtual Try-On feature uses the same technology so you can see exactly how each frame will look on you – live.

Q. What kind of warranty does SmartBuyGlasses have?

A. They have a 2-year (24-month) warranty on all frames for manufacturer’s defects.

Additionally, they have a 100-day return/exchange policy from date of purchase if you’re not happy with your glasses.

Q. Does SmartBuyGlasses sell prescription lenses?

A. Yes. They offer a range of prescription lenses for all vision needs. These include:

  • Distance Lenses – for people who cannot see objects clearly in the distance. This type of prescription is usually worn for driving, cinema, sports and other outdoor activities.
  • Reading Lenses – for people who need optical correction for looking at material close-up, such as reading, typing, and working at the desk, then you require reading lenses.
  • Bifocal Lenses – Incorporate two different prescriptions for people with presbyopia
  • Progressive Lenses – Multifocal to allow for more than two prescriptions for clear vision regardless of an objects distance

Q. Where do SmartBuyGlasses make their frames and lenses?

A. The company gets their frames directly from designer manufacturers.

The manufacturing location differs between each designer but the majority of brands make their frames in either Europe or China.

They also carry their own in-house designs, which are very stylish and much more affordable.

Q. What type of payments does SmartBuyGlasses accept?

A. You can use any major credit/debit card, as well as Paypal, PayPal Pay Later, Afterpay, Klarna, Google pay and Apple Pay.

Q. How do I know what prescription I need?

A. You should have a valid prescription from your eye doctor or optometrist to order prescription glasses.

SmartBuyGlasses also has a free lens scanner app that will scan your current pair of glasses and tell you what your current prescription strength is.

Q. What does SmartBuyGlasses make their lenses from?

A. SmartBuyGlasses produces high quality 1.50 CR39 standard plastic, 1.61 mid-index plastic, 1.67 high-index plastic, and 1.74 very high-index plastic lenses.

When you order from SmartBuyGlasses their lens recommendation system will suggest the most suitable lens for your prescription.

Q. Does SmartBuyGlasses offer any other lenses or coatings on their lenses?

A. Yes. All of SmartBuyGlasses’ lenses include the latest a Super Multi-Coating treatment free of charge which includes

  • Anti-scratch coating
  • Anti-reflective coating
  • UV protection

Q. Does SmartBuyGlasses sell sunglasses? What about prescription sunglasses?

A. SmartBuyGlasses.com has a huge range of designer sunglasses and prescription sunglasses.

Polarization and transition options are also available based on a selection of sunglasses models.

Q. How long will I have to wait to get my glasses from SmartBuyGlasses?

A. If you need new glasses immediately, you can shop from SmartBuyGlasses’s “Fast Shipping Designer Sunglasses & Eyeglasses Deals” for next day shipping, Monday to Saturday.

All other orders usually take between 5-11 working days but can be quicker depending on the prescription.

Q. What if I’m not happy with my order? What is the SmartBuyGlasses return policy?

A. If for any reason you are not fully satisfied with your order, SmartBuyGlasses offers a 100-day Refund/Exchange Policy, starting the day you receive your order.

You can either apply for a full refund or exchange your glasses for another item within the 100-day period.

Q. If I have questions about my order, is there anyone I can talk to?

A. SmartBuyGlasses has live chat 24 hours a day/7 days a week, as well as phone support at 888-979-2177, Mon-Fri, from 9AM – 6PM CST.

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