SmartBuyGlasses Review and FAQ


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9.3 Our Score
6.2 Community Score (5 votes)
Pros

+ Exclusive Designer Frames

+ Best Price Guarantee

+ FREE Domestic & International Shipping

Cons

- No Free Trial Period

- Top Brands = Bigger Price Tag

Summary
After putting our SmartBuyGlasses review glasses through the exhaustive trials, we now understand why the company is one of the biggest names in online eyewear retail. The website is easy to use and the Virtual Try On means that you know exactly how the frames will look on your face, without having to go to a store. SmartBuyGlasses's team provide excellent customer service and their warranty, guarantee and return policy allow customers to feel safe, knowing that there are no risks in purchasing online.
Lens Quality9
Frame Quality9.5
Style10
Service9
Cost9

About SmartBuyGlasses

SmartBuyGlasses, part of the SmartBuyGlasses Optical Group, is one of the world’s leading online eyewear retailers – with operations in the US, Canada and Italy.

Our SmartBuyGlasses review found that the optical internet retailer has been providing customers with the largest range of designer glasses, sunglasses, contact lenses and eyewear accessories for years, with amazing discounts on some of the world’s top brand names.

smartbuyglasses brands

With international operations, the company is able to work directly with global distributors, enabling them to provide the biggest range of eyewear at the most competitive prices.

With the most famous names in fashion – from Alexander McQueen to Versace, Oakley to Ray-Ban and many more – and up to 70% off, SmartBuyGlasses offers one of the largest catalogs of luxury designer eyewear online.

SmartBuyGlasses has over 100,000 styles and can ship to over 100 countries worldwide. Since they began selling eyewear online in 2006, they have sold over 500,000 products and are considered one of the most trusted eyewear providers in the world.

With their 100% authenticity guarantee and a 24-month warranty on all products, shopping at SmartBuyGlasses is risk-free and incredibly good value for the money.

Easy Online Shopping

SmartBuyGlasses has been designed to make every customers’ online eyewear shopping experience as easy and clear as possible to use.

The simple-to-navigate online catalog clearly showcases their incredible range of discount designer eyewear, with filters to help you narrow down your options by brand name, style, shape, material and more.

The company’s online Optical Center offers customers all the information they could need for how to purchase a pair of eyeglasses online, as well as a fun and helpful blog which features posts on trends, celebrity looks and more.

Designer Eyewear from GlassesUSA.com

Virtual Try-On

SmartBuyGlasses’s revolutionary ‘Virtual Try-On’ feature changes the way that people buy eyewear. Customers can try on as many pairs of glasses and styles as they like, without ever having to leave the comfort of their own home.

The feature is easy to use – simply upload a photo of yourself or use one of the models images provided and try over 600 pairs of glasses!

Best Price Guarantee

smartbuyglasses ad

SmartBuyGlasses is so dedicated to providing the best service and prices online that they offer customers a ‘Best Price Guarantee’. If you find one of their products marked with ‘Best Price Guarantee’ for a lower price online, they will match it for you.

Simply let them know within 14-days of placing your order and they will credit the difference back to your account. This is one of the only best price guarantees around for all the online glasses brands we have reviewed.

Buy One, Give One

The company’s mission to provide better vision doesn’t stop in the US – the company is dedicated to helping people without access to eyewear care on a global level.

With the help of their customers, SmartBuyGlasses have donated over $2,300,000 worth of glasses.

The company works closely with non-profit organization Unite or Sight, who are dedicated to the world-wide elimination of preventable blindness.

smartbuyglasses buy one give one

Through SmartBuyGlasses’s ‘Buy One, Give One’ program, the company donates a pair of glasses for each pair purchased online.

With over 300 million people around the world who don’t have access to glasses or are unable to learn or work because they can’t see clearly, SmartBuyGlasses believes that a pair of glasses can create a purposeful life and an opportunity for employment.

Globally, Unite for Sight has provided care to 1.9 million people in need and sight-restoring surgeries to more than 87,378 people.

Customer Satisfaction

smartbuyglasses glasses

SmartBuyGlasses is constantly working to improve customers’ online shopping experience and follow a strict set of values to ensure that they always provide the best possible service.

They take pride in delivering the best brands, customer service and reliable shipping information.

With multiple language live online chat, as well as email and phone support, their customer service team is dedicated to offering shoppers the highest quality customer service.

A review of SmartBuyGlasses.com has shown a proven record of excellent support, with hundreds of online reviews from happy previous customers.

They provide a high level of after sales service, which includes a guaranteed 100-day Return Policy for eyewear and prescription lenses, as well as a 24-Month warranty against all manufacturers’ defects.

Our SmartBuyGlasses Review

In order to provide an honest and accurate review, I personally tried and tested three different eyewear products from SmartBuyGlasses – one pair of reading glasses, one pair of prescription (distance) glasses and one pair of sunglasses.

I also combed the internet for reviews and testimonials from previous customers to find out what makes this company one of the most popular online eyewear retailers.

SmartBuyGlasses Lens Quality 9/10

smartbuyglasses glasses3

SmartBuyGlasses’s optical laboratory provides exceptional quality control, ensuring that the lenses placed into a customer’s frames are of the highest standard possible.

Each pair of lenses is carefully fitted and inspected by hand, multiple times, throughout the fitting by their team of Optical experts.

Customers are able to choose from a range of prescription lenses, from affordable house brands to the highest quality lenses from Essilor – the world leader for prescription lenses.

I had needed prescription lenses for reading and distance and decided to try out one pair of normal quality lenses and one pair of Deluxe Essilor.

When I received my glasses, both prescriptions were perfect and, even though you could tell that the Essilor lenses were of slightly superior quality, I was impressed with the SmartBuyGlasses’s reviewed house brand.

SmartBuyGlasses Frame Quality 9.5/10

smartbuyglasses glasses2

With their 100% authenticity guarantee, you know you are getting the real deal when you order from SmartBuyGlasses.

Each of their products is checked for quality before being shipped and come with a 24-month warranty against all manufacturers’ defects.

Depending on what style you are looking for, you can narrow down your search on SmartBuyGlasses by material – either plastic or metal.

Most plastic frames are now made from acetate, which is popular for its flexibility and wearer comfort. It also has the widest range of colors and finishes, and is hypoallergenic.

The most common metal frames are made from either titanium or steel, with titanium being the most popular thanks to its lightweight quality.

The Tom Ford and Gucci frames I chose for my prescription lenses were both made of acetate and felt very light and comfortable.

The fit of the Tom Ford frames, which are made in Italy, was of the highest quality. The Dolce & Gabbana sunglasses I ordered were also made from acetate and the tinted lenses were particularly high quality looking.

There are so many SmartBuyGlasses reviews on the internet from customers who love their frames, like this one below:

SmartBuyGlasses Style & Choice: 10/10

With over 100,000 styles to choose from, SmartBuyGlasses has one of the biggest catalogues of eyewear you can find online.

All of the top brand names are here, with a great selection from some of the more exclusive fashion houses, such as Balmain, Moschino, Celine and Vera Wang.

SmartBuyGlasses know that fashion and style are equally as important as getting the correct prescription lenses, which is why they’ve made it easy to find the right look through their “Style Finder” category.

There are a huge range of styles, shapes, colors and materials to browse through. I eventually narrowed down my selection, using the amazing Virtual Try on feature, to a pair of stylish Tom Ford frames for reading, a pair of Gucci rectangular frames for distance and a glamorous pair of Dolce & Gabbana sunglasses.

I found the selection and quality of top brand names to be the best of any online eyewear store I’ve come across so far.

frames review

The eyewear retailer has been featured on many fashion and lifestyle blogs, just look at this stylish customer on Facebook!

Buy One, Get 2nd 50% Off With Code SECONDPAIR

SmartBuyGlasses Online Experience & Customer Service: 9/10

SmartBuyGlasses have been one of the biggest eyewear retailers online since 2006, which has given them the time to make the online experience for customers as easy, fun and quick as possible.

I found their website incredibly user-friendly, and absolutely loved the Virtual Try-On feature. I also felt that the amount of information available, both through their Optical Centre and Blog was more helpful than most of the other eyewear retailer sites I have visited previously.

SmartBuyGlasses reviews show they are well known for their excellent customer service, and I can now say that I have first-hand experience of dealing with their amazing customer service team.

After purchasing three of their eyewear products, I noticed that the Gucci prescription glasses for distance were a little big for my face.

I contacted their exchange team and they were happy to exchange them for another, slightly different pair of Gucci glasses.

The two customer service consultants I talked to were very understanding, helpful and friendly. I’m not the only one who has experienced excellent customer service, just read these glowing reviews below!

SmartBuyGlasses Cost & Value for Money: 9/10

SmartBuyGlasses is a luxury eyewear provider – which means that they are not the cheapest place to find glasses online but they are one of the best places you can find discounted designer eyewear.

With up to 70% off big brand names, and some of the best fashion houses in the world, their prices are extremely competitive.

Prices for frames start at around $25 and go all the way up to $2500, meaning that no matter what your budget is, there is a perfect pair of glasses for everyone.

I found the price of the designer brands incredible compared to the retail stores, and I’m not the only one – take a look at this review below:

SmartBuyGlasses Review Summary

After trying out the SmartBuyGlasses review for myself, I understand why the company is one of the biggest names in online eyewear retail.

The selection of brands, from the household names to the lesser-known, more exclusive fashion designers, is impressive and I believe the best you can find anywhere on the internet.

The website is easy to use and the Virtual Try-On means that you know exactly how the frames will look on your face, without having to go to a store.

SmartBuyGlasses’s review team provide excellent customer service and their warranty, guarantee and return policy allow customers to feel safe, knowing that there are no risks in purchasing online.

SmartBuyGlasses – FAQ

Since I bought my new pair of prescription glasses from SmartBuyGlasses, just over a month ago, people have constantly been asking me questions about where I got them and how to buy glasses online.

It seems that everyone thinks my new glasses look amazing and, because so many people seem to know very little about how to purchase prescription glasses online, I decided that a FAQ for SmartBuyGlasses would be very helpful!

Q. What is SmartBuyGlasses?

A. SmartBuyGlasses is an optical internet retailer who have providing customers with the largest range of designer glasses, sunglasses, contact lenses and eyewear accessories for years, with amazing discounts on some of the world’s top brand names.

Q. Who are the people behind SmartBuyGlasses?

A. SmartBuyGlasses is part of the SmartBuyGlasses Optical Group – one of the world’s leading online designer eyewear retailers with operations in Germany, Italy, Shanghai, Hong Kong, Australia, America and Canada

Q. How much do a pair of glasses and lenses from SmartBuyGlasses cost?

A. SmartBuyGlasses stocks a wide range of designer glasses, with prices ranging from around $35 to almost $2k for the top brands.

Q. How is SmartBuyGlasses able to sell designer eyewear at such discounted prices?

A. They source their glasses directly from the designer manufacturers, meaning they can cut out all the middleman costs and pass these savings directly onto customers.

Q. What kinds of insurance do SmartBuyGlasses accept?

A. They do not currently accept insurance but you will receive an invoice after you have made a purchase, which can be used to claim a reimbursement from your health provider. It is best to check with your health insurance provider if you will be eligible for rebates from SmartBuyGlasses before you make a purchase.

Q. What type of frames do SmartBuyGlasses sell?

A. They have over 100,000 styles, from some of the biggest brands in the world. From Alexander McQueen to Versace, Oakley to Ray-Ban and many more, SmartBuyGlasses is one of the biggest catalogues of luxury designer eyewear online.

Q. How do I know that their designer glasses are authentic?

A. All of SmartBuyGlasses’s designer products come with an authenticity guarantee. The online eyewear retailer source all of their products directly from original distributors, guaranteeing they are 100% authentic. They also offer a 2-year Warranty on manufacturing defects and if you are not satisfied with the product you can return or exchange it.

Q. I’m not sure what type of frames are going to suit me. Do SmartBuyGlasses have any guides or offer any help for choosing the best frames for your face shape?

A. SmartBuyGlasses.com has a very informative customer help section called the Optical Centre, which provides useful information on how to choose the best frames for your face, how to get the correct prescription and much more. They also offer a revolutionary “Virtual Try-On” feature for many of their frames.

Q. What is the Virtual “Try-On”?

A. SmartBuyGlasses “Virtual Try-On” feature allows customers to try on as many pairs of glasses and styles as they like, without ever having to leave the comfort of their own home. The feature is easy to use – simply upload a photo of yourself or use one of the models images provided and try over 600 pairs of glasses!

Q. Do SmartBuyGlasses sell prescription lenses?

A. Yes. They offer a range of prescription lenses for all vision needs. These include:

  • Distance Lenses – for people who cannot see objects clearly in the distance. This type of prescription is usually worn for driving, cinema, sports and other outdoor activities.
  • Reading Lenses – for people who need optical correction for looking at material close-up, such as reading, typing, and working at the desk, then you require reading lenses.
  • Bifocal Lenses – Incorporate two different prescriptions for people with presbyopia
  • Progressive Lenses – Multifocal to allow for more than two prescriptions for clear vision regardless of an objects distance

Q. Where do SmartBuyGlasses make their frames and lenses?

A. The company gets their frames directly from designer manufacturers. The manufacturing location differs between each designer but the majority of brands make their frames in either Europe or China. SmartBuyGlasses offer a range of lenses for customers, with a brand to suit every budget. You can choose from affordable house brands to the highest quality lenses from Essilor – the world leader for prescription lenses.

Q. Is it difficult to place an order on SmartBuyGlasses?

A. It couldn’t be easier to order from SmartBuyGlasses! Simply choose which designer frame you would like or use the Virtual Try-On to narrow down your options, select your correct prescription lenses and click order!

Q. What type of payments do SmartBuyGlasses accept?

A. You can use any major credit card or pay through your PayPal account when purchasing.

Q. How do I know what prescription I need?

A. You can get your prescription from your eye care specialist/optometrist. After an eye exam, your optician should give you a copy of your glasses prescription, which you can then use to purchase glasses from SmartBuyGlasses.

Q. Someone said I will need my PD – what is this and how do I get it?

A. Your Pupillary Distance, sometimes referred to as ‘PD’ is the horizontal distance between the centers of your pupils in millimeters. It is needed to ensure the center of each lens is aligned with the center of your pupils. You can measure this distance by yourself but it is better if you ask your optician to take an accurate measurement.

Q. What do SmartBuyGlasses make their lenses from?

A. SmartBuyGlasses offer high quality 1.50 CR39 standard plastic, 1.61 mid-index plastic, 1.67 high-index plastic, and 1.74 very high-index plastic lenses. When you order from SmartBuyGlasses their lens recommendation system will suggest the most suitable lens for your prescription.

Q. Do SmartBuyGlasses offer any other lenses or coatings on their lenses?

A. Yes. All of SmartBuyGlasses’ lenses include the latest a Super Multi-Coating treatment free of charge which includes

  • Anti-scratch coating
  • Anti-reflective coating
  • UV protection

Q. Do SmartBuyGlasses sell progressive lenses?

A. Yes, you can find progressive lens options under the Premium Lens Quality section of their website.

Q. Do SmartBuyGlasses sell sunglasses? What about prescription sunglasses?

A. SmartBuyGlasses.com offer a huge range of designer sunglasses and prescription sunglasses. Their in-house color-matching specialists ensure that the color of your prescription lenses order is an exact match to the original sunglasses lens color. Polarization and transition options are also available based on a selection of sunglasses models.

Q. How long will I have to wait to get my glasses from SmartBuyGlasses?

A. If you need new glasses immediately, you can shop from SmartBuyGlasses’s “Fast Shipping Designer Sunglasses & Eyeglasses Deals” for next day shipping, Monday to Saturday. All other orders usually take between 5-11 working days but can be quicker depending on the prescription.

Q. What if I’m not happy with my order? What is the SmartBuyGlasses return policy?

A. If for any reason you are not fully satisfied with your order, SmartBuyGlasses offers a 100-day Refund Policy, starting the day you receive your order, as well as a 24-Month warranty against all manufacturers’ defects without exception.

They also offer a 100-day exchange policy, should you wish to change your glasses for a different style or brand.

Q. If I have questions about my order, is there anyone I can talk to?

A. SmartBuyGlasses are constantly working to improve customers’ online shopping experience and follow a strict set of values to ensure that they always provide the best possible service. They take pride in delivering the best brands, customer service and reliable shipping information.

With multiple language live online chat, as well as email and phone support, their customer service team are dedicated to offering shoppers the highest quality customer service. SmartBuyGlasses has a proven record of excellent support, with hundreds of online reviews from happy previous customers.

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